We try to ship your order as fast as we can. Most days we process all orders that arrive before 17:00 in the Dutch time (CET). We ship using different shipping companies, mainly DPD, DHL and PostNL. Different countries have different shipping options. DPD shipments are picked up everyday around 14:00. We try to ship your order as soon as possible, however being a small company it can happen that we are not able to ship every day.
The shipping cost is calculated automatically by the webshop software. The shipping cost depends on the size and weight of the package. If you get an error that there is no shipping price available for your location, please let us know using our contact page. We will add a shipping price to your location as soon as possible. Shipping times differ from country to country.
We ship orders using different shipping companies. Depending on the country we use PostNL, DPD or DHL.
PostNL
The biggest shipping company in the Netherlands with operations in the Netherlands, Germany, Italy, Belgium and the United Kingdom. When shipping to other countries PostNL will transfer the package to the local delivery company that will take care of delivering it.
DPD
International parcel delivery company that delivers packages to European Countries. Shipping is done through the DPD network for smooth delivery.
DHL
As the world’s largest logistics company operating around the world, DHL can ship almost everywhere.
Pickup
Local pickup in Giessen, the Netherlands is also possible of course! Please contact us using the contact page so we can arrange a pickup.
Shipping Times
How long will it take for your order to arrive? That is a hard question to answer in normal times, but it has become even harder. We ship your order as fast as possible, but we can’t make any promises on delivery times. Generally shipping to countries around the Netherlands should take a few days. Depending on weather conditions and other external factors, shipping times may vary a lot.
🇬🇧Shipping to The UK
Yes we ship to the UK daily! For orders under 135 GBP (ex VAT) we collect VAT – and there are no additional costs for import. You don’t need to pay anything extra for import/delivery of your order.
For orders above 135 GBP the VAT and Import Fees are collected by DPD/PostNL. Before the package is delivered you will receive an invoice that needs to be paid. A Small Service cost fee is added to the invoice.
In the shopping cart you can see if you are charged VAT: the total will display: “includes € xx,xx VAT”. If your order value is above 135 GBP – there will be no mention of VAT.
Click here for an Example with order <135 GBP and order >135 GBP.
🇦🇺 Shipping to Australia
We offer shipping to Australia and have not encountered any problems yet. The shipping time however is not very fast. Please expect a transit time of 4-6 weeks. Most times it will be shorter – but sometimes it’s slow, and we can’t do anything about it. If you can’t wait this long, please don’t order. We have no impact on shipping times.
🇬🇷 Shipping to Greece
We offer shipping to Greece but unfortunately shipping is extremely unreliable. Please expect a transit time of 4-6 weeks. Most times it will be shorter – but sometimes it’s slow, and we can’t do anything about it. If you can’t wait this long, please don’t order. We have no impact on shipping times.
🇲🇹 Shipping to Malta
Shipping to Malta can be slow as it is an island. See information for Greece above.